Refund Policy

REFUND POLICY If you are charged in error, contact the support address listed in your account within 14 days of the charge with your payment reference. We will review the payment and, where the charge was mistaken or the service was not delivered, issue a refund to the original payment method. Change-of-mind refunds for a completed PRO period are considered case by case. Access already granted and reports already generated may be deducted. Approved refunds are processed through the original payment provider and may take 5–10 business days to appear.